This article is part of the ongoing reflections published in “Calidad y Actitud”, originally developed in Spanish and shared here for a global audience.
The beginning of a new
year always invites us to review the path we have traveled, learn from the
context we have lived through, and project ourselves into the future. Not to
make a nostalgic inventory, but to understand which ideas remain valid,
which must evolve, and why it is still worth reflecting through writing.
Calidad y Actitud was born in 2010 as the natural evolution of a
physical publication that began around the year 2000, with a clear
purpose: to think about quality in all its dimensions, beyond standards,
processes, and certification. From the very beginning, the focus was not on
formal compliance, but on understanding how quality connects with the way
organizations think, decide, and act.
Over time, the blog
evolved into something deeper: a space to connect culture, measurement,
decision-making, international standards, and strategy, grounded in
practical experience and critical reflection, sometimes uncomfortable, but
always necessary.
When reviewing the
articles published over the years, a clear common thread emerges:
quality understood as a way of thinking, where culture, strategy, and
methodologies converge, rather than as a set of isolated tools.
What We Have Done:
Ideas That Remain Relevant
Many of the topics
addressed in the blog were written in contexts different from today’s, yet they
have not lost relevance. On the contrary, they now acquire renewed meaning.
Organizational culture,
leadership, measurement, metrology, conformity assessment, decision-making
under uncertainty, and the role of international standards are issues that do
not depend on technological trends, but on how organizations and countries
understand and manage complexity.
What has changed is not
the essence of these topics, but the environment in which they unfold:
·
greater
systemic complexity and increased awareness of environmental impacts and
climate change;
·
greater
interdependence among markets, value chains, and regulatory decisions;
·
growing
pressure for real and verifiable ESG results;
·
accelerated
digitalization of processes and data;
·
artificial
intelligence influencing processes, decisions, and business models;
·
the
integration of new generations working together in more diverse organizations,
and at the same time in aging societies.
For these reasons, many
reflections from the past remain valid, although today they require a
broader, more demanding, and more contextualized reading.
Why Keep Writing
Now
Continuing to write is
not the result of routine or an obligation to maintain a digital presence. It
stems from a deep conviction:
if we do not reflect on what we do, others will do it for us—and not always
with technical rigor or a long-term perspective.
Today, more than ever,
concepts are confused:
·
quality
is discussed without measurement or conformity assessment;
· sustainability
without verification;
· regulation
without infrastructure;
·
innovation
without good practices or governance.
Writing is a way to bring
conceptual order, to question practices repeated by inertia, and to propose
perspectives that integrate technique, culture, and strategy. Writing also
allows for reflection and shared learning, opening new lines of thought
and dialogue.
It is also a way to document
learning. Experience accumulated, as a consultant, within technical
organizations, international committees, regulatory processes, and
organizations, often from leadership positions, loses value if it is not
transformed into shared reflection.
What Lies Ahead: A
Clear Agenda
This year, the blog
will follow a more defined and coherent direction, structured around several
central themes:
·
Quality
Infrastructure as public policy
and as an enabler of trade and competitiveness.
·
Intelligent
technical regulation,
aligned with international standards and with real implementation capacity.
·
Conformity
assessment and metrology as
the foundation of trust, not as administrative formalities.
·
ESG
based on standards and measurement,
not on declarations.
·
Artificial
intelligence and digitalization,
analyzed from the perspective of validation, ethics, and real impact.
·
Culture
and leadership, understood as
the factors that make systems work… or fail, including the importance of
intergenerational work and new roles in an aging society.
In addition, many
articles from the past will be reactivated and reinterpreted in light of
the current context. Not to rewrite history, but to demonstrate that good
ideas stand the test of time when they are grounded in solid principles.
An Open Invitation
Calidad y Actitud will continue to be a space for technical reflection,
but also for conversation.
It does not aim to provide definitive answers, but to pose better questions.
Continuing to write is,
ultimately, an act of coherence:
if we believe that quality, strategy, and governance matter, we must devote
time to thinking about them deeply.
The year that begins
brings complex challenges.
It also brings the opportunity to address them with greater judgment,
stronger evidence, and more attitude.
César Díaz Guevara
Consultant in Quality, Strategy, and Innovation
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