In his blog "A View from the Q", Paul Borawski, CEO of ASQ invites us to think about the speed of change and its implications for the Quality and whether we should take a new approach to it.
There are some facts about this topic:
According to ASQ Future od Quality Study, one of the forces that shapes the quality is essentially the speed of change in technology and the impact it has on our lives and the environment.
In 1965, Gordon Moore, cofounder of Intel envisioned that approximately every two years would double the number of transistors on an integrated circuit, which would impact the processing power at a lower cost.
New generations are becoming to live faster
Faced with these facts we have to remember that one of the most precious resource we have is time, and speed rate of any process has the purpose to increase the outputs with the same resource consumption (time).
Edward Deming in Out of the Crisis, teach us as one of his basic thoughts on their quality productivity chain that as a result of increased quality, productivity also improves (by reducing errors, rework, failures,), so it would make things faster ...
To meet the requirements of these challenges the use of quality tools should focus on response times and support in the process of innovation and continuous improvement.
But when working with people is important to consider the quality demands of the long-term planning and constant training, and these elements have to be given the necessary time and allow the new culture coming true and that takes time....
Working with people we should take the necessary time, while we are working on processes we should focus is seeking quick response models that enable innovation and improvement in shorter terms.
In Stephen Covey book "Seven Habits of Highly Effective People", the seventh habit is Sharpen the Saw (improving the skills of the people), this should be done at the right time, thereby achieving increased response within processes.
Remember that time is finite and there is a time for everything....
There is a movement that started in Europe and has attracted the attention of the world, which speaks of the need to avoid time poverty: SLOW MOVEMENT
Ultimately what matters is the quality of life we have and how we support others to achieve their goals caring for the planet and enjoying the process.