This month,
Paul Borawski on his blog, asks Influential Voices Bloggers to reflect on the
happiness and satisfaction of people working as Quality Professionals and
leaves us two questions: Are you happy
on the job? What would help you raise
the voice of quality with passion?
I have read
with great interest and enthusiasm the rest of Influential Voices of Quality
and the first conclusion I can draw is that we all have passion for what we do.
I agree
that happiness and satisfaction with work is a state of mind and inner part of
our decision.
Working in
the field of Quality must begin with a passion that makes a difference between wanting to do something, and having to do something. When I do things on my
inner desire to do so, that brings me satisfaction and well being. When I am
forced by circumstances to do something that brings me to dissatisfaction and
mediocrity.
To be
satisfied we must be convinced that our work contributes, and we are part of
something bigger.
Through my
work as Quality Professional I have had the opportunity to help improve
business, to ensure that managers realize that the first thing to consider is
that people is what produces results, and that they must be satisfied with what
they do.
The biggest
challenge has always been to align people and that they want to learn, not have
to learn how to achieve efficiency and effectiveness.
For having satisfaction
and happiness is important to know what I have to do, when I do and do it well
done.
I remember
some years ago, in one of my seminars
spoke of the 3R's salary: respect, recognition, remuneration. Through my work
as Quality Professional I have achieved respect for the people and their
recognition and have had enough to fulfill both my family and with my collaborators.
As for the
aspects of the study of Forbes: "The Happiest Jobs in America", . Employees were asked to rate 10 factors that
affect workplace happiness, including one’s relationship with the boss and
co-workers, work environment, job resources, compensation, growth
opportunities, company culture, company reputation, daily tasks, and control
over the work one does on a daily basis. These external factors are important
and very similar for example to what is evaluated in the "Great Place toWork". But the real job satisfaction comes from doing what one likes and
the environment helps, but is secondary.
For me to
be happy I have always wanted someone from whom to learn, I have sought to
serve and generate results, and I also needed a strong dose of enthusiasm to
overcome the natural frustrations when things do not go according to plan.
Aristotle
stated "We are what we repeatedly do", so to achieve job
satisfaction, we start with that state of mind and always walk the path of
continuous improvement.
Finally What
would help me raise the voice of quality with passion?
- Love what I do and learn constantly on Quality
- Make the most important thing always first
- Always give positive feedback to others
- Learn from my mistakes
- Always think about what I do make sense and is for the good of others.
César Díaz
